What states and/or areas do you service?

We provide our catering and bar services across Southern Maine! We generally keep our travel within 40 Miles from Portland.


There is no kitchen at our chosen venue. Is Fire & Co still able to provide catering?

Yes we can! We come prepared with our custom wood fired cooking equipment which allows us to cook your food right on-site and visible to your guests. In order to create a makeshift kitchen we require a 20’x20’ catering tent, six prep tables (8’ each), and food warming boxes to be rented for all events. Be sure to list your venue in the event details so we may address the logistics and any possible issues.


Do the Vintage Wood Fired Trucks go to every wedding? Is the Vintage Bar Truck included in every Bar Package?

The vintage wood fired trucks are used specifically with our pizza menu, and do not go to any other event that pizza is not being served. Our vintage bar truck is not included in the price of our bar packages. With an additional rental fee of $750 you can add the Bar Truck to your event. Make sure you confirm with our sales manager if you would like the Bar Truck added to your quote. We only have one Vintage Bar Truck available per event day, so the earlier it is booked the better chance you have at having the picturesque truck at your event.

 


Can I customize my catering package? I don't see one that has everything I'm looking for.

We do have many options available within our menu aimed to help fit the needs of all our potential clients. While we do not have fully customizable options, we are happy to discuss any requests you have and will do our best to accommodate.


Are there additional fees/charges not included in your packages?

Additional charges including staffing, travel fees and sales tax will be outlined and applied to all of our working quotes. These totals and are based on the size of your event, menu, and the venue location. Upon confirmation of your quote, we will submit to you a final invoice, which will include the 18% gratuity, as outlined in our contract. Important Note: some venues charge their own/separate usage fees. Please ask us about your venue, or inquire with them about any additional charges.


What does the 18% Service Fee under the Bar Package include?

Our Service Fee includes all of the general liability insurance required for any specific event, service equipment, in-office coordination, and thermal controlled equipment for transportation (coolers, ice, Cambro Hot Boxes).

 


Can we taste our food items before we book?

Yes! We offer our clients who are booked with us one complimentary tasting for up to four people. Additionally, we do offer tastings for clients who have not booked (based off our availability). These tastings have a $150 fee. Any more than four guests (up to six total) is an additional $20 +tax for each person. This will be applied to your catering balance once you book your event.

We prefer to schedule all tastings during our off season, November-April, however special accommodations are considered with enough time.


Do you require a deposit to hold my date?

Yes. For all wedding events we require an initial $5,000 non-refundable deposit at contract signing which will go towards your final bill. The final contract balance is due 30 days prior to your event. For all other events, we require a $2,500 deposit to hold your date and the remaining balance is due no later than seven days prior to the event day.

We accept personal checks, money orders, and cashiers checks. You may mail checks to P.O. Box 11227, Portland, ME 04101.


When do you need my final guest count? Additionally, how much time do I have to make changes to my menu?

We require your final guest count and any menu changes at least 30 days prior to your event so we can prepare accordingly.

 


How far in advance do I need to book you?

If you know your event date we always recommend you book as soon as possible to ensure we will be available. We generally begin to book 12 -18 months out. Once you have signed your contract and paid your initial deposit, we will confirm the date has been held.

We accept all contracts and deposits on a first come first serve basis and are unable to hold a date otherwise.


What about leftovers?

Due to food safety concerns we cannot guarantee any specific items will be available to leave behind. If the situation allows, we will coordinate with your day of contact to ensure there is adequate storage (refrigeration) and space for any applicable items.


Is there a minimum number of guests required to book your services?

While we do not have a specific minimum number of guests, we do require a minimum of $5,000 in food sales for any Saturday Event and $2,500 in food sales for any other day of the week, during the event season.

When you complete our online inquiry form, please note the expected number of guests and our sales manager will work with you accommodate as best we can.

 


How many hours is your food & bar service on the day?

Our bar service is priced for five hours, but additional service time can be added for an extra cost. Hours of food service vary depending on the menu and event. Your Fire & Company Event Manager will discuss with you the service hours of your specific event during your consultation.


Can you provide me with any services other than catering?

While we do not offer any additional services in house, we are happy to help refer you to our industry partners for the following: Venues, Lodging, Planners/Coordinators, Photographers, DJ Services, and Rentals. Along with other great additions to your event, such as Maine Snapshot Studios photo booth rentals.


I'm interested in having a bar at my event. Are there any restrictions I should know?

Some event venues (i.e. parks, public spaces) do not allow outside bar services, or permit alcohol on the premises. Please inquire with your event venue to confirm. If permitted, we can provide the venue with a copy of our Liquor Liability Insurance & Alcohol Permit. For restrictions on providing your own alcohol, please refer to the next FAQ.

 


I'm planning on providing the alcohol at my event. Can I hire your bartenders to serve?

Per our State Liquor License our staff can only serve alcohol that we have purchased through our licensed distributors. Any outside alcohol or alcohol given as party favors cannot be consumed or self-served throughout the course of your event. Please communicate any special drink requests as soon as possible and we will do our best to accommodate.


Do your services include cleaning during and after the event?

Our staff maintains a high standard of cleanliness for all food, bar (if we are providing) and service stations throughout the entire event. The kitchen staff is responsible for cleaning the designated kitchen areas, removing trash, and cleaning all rented food related items. The service staff is responsible for busing tables, collecting rented plates and silverware, and generally keeping the event spaces clear of food/drink waste. The bar staff is responsible for busing glassware off tables, keeping the bar station clean, and breaking down any applicable rented items. If the bar is not provided by our company, we are unable to assist in the clearing of any alcohol related items. Glassware cleanup is always tasked to the company servicing the bar.

Please note: Fire & Company staff is not responsible for mopping, vacuuming, or cleaning restrooms.


Is Fire & Company licensed and insured?

Yes, we have all licenses, permits and insurances that are required to prepare and serve food and beverages. Our managers are trained and certified in Health & Safety Programs.

 


Do you have kosher menu items?

We have plenty of menu items that are Kosher, and do not contain pork, shellfish, and dairy. Unfortunately, we do not serve kosher meats or Rabbinically prohibited foods. Please note: all menu items are prepared and stored in the same kitchen. We are unable to accommodate for 100% Kosher or Halal prepared items.


Do you have vegetarian & vegan menu items?

Yes. Our sales manager will be able to provide a list of vegetarian and vegan friendly menu items during your consultations. Our event staff will also be able to provide details on the specific menu items to your guests during the event.


What if some of my guests have allergies I wasn’t aware of before the event?

We can do our best to accommodate, but we are unable to guarantee that menu items are safe for all allergies once at the event. Event staff is trained on active ingredients in each menu item and can communicate safe options with your guest.

 


Do you charge a cake cutting fee?

Yes. We have a $75 Cake Cutting Fee.


What services are provided by your wait staff?

Our wait staff is prepared to set tables, food service, and cleaning/busing tables. Please inquire about additional needs including water service, event set up and break down.